Knight Frank Thailand Celebrates 20th Anniversary and Unveils Business Direction, Focusing on Technology Development

Knight Frank Thailand, global real estate consultancy, continues to move forward with a strategic approach to deliver professional real estate services in national and international levels. The firm recently launched new services with a consumer-centric focus along with technology development through platforms which support internal operations and customer services.

Mr. Phanom Kanjanathiemthao, Managing Director of Knight Frank Thailand, unveiled the company’s business direction and policy on occasion to mark the 20th Anniversary of Knight Frank Thailand that, the firm employs more than 680 professionals with offices in Bangkok and Phuket offices. Knight Frank Thailand is committed to developing residential and commercial real estate management services delivering to clients by a dedicated team of experienced professionals with expertise at the national level along with advantage from the global network through Knight Frank’s chain worldwide, with a focus on customer-centric service.

Knight Frank Thailand offers an extensive range of real estate services including Residential Project Marketing; Residential Resales & Leasing for prime properties in central business districts and Sukhumvit area; International Property Purchasing in major cities including London; Occupier Services and Commercial Agency for office buildings and industrial spaces; Land Sales Agency; Valuation and Advisory; Research; Feasibility Study and Market Study; and Property Management. Meanwhile, Knight Frank Thailand’s Phuket Office provides comprehensive services in Estate Management; Villa Management, and Villa Rental Management.

The firm has recently launched new services including International Project Marketing which presents sales of leading condominium projects in Thailand to buyers in the Asia Pacific markets, namely Hong Kong, Singapore, Malaysia, and China, through series of activities including roadshow events and marketing strategy planning. In addition, the firm provides London Property Investment Service, serving clients by a team of very well understanding of market knowledge who can provide comprehensive market analysis, to ensure that client’s investment is safe and well-cared.

Mr. Phanom said that Knight Frank Thailand set key objectives to improve the quality of work, expand the team’s capability, improve knowledge, and develop effective complaint procedure in order to examine and maximize operational efficiency. The firm also places a focus on developing technology on all platforms. Recently, Knight Frank developed an application so-called KF Care (Knight Frank Care) which provides solutions for building management. The app helps to improve management efficiency and facilitate communications with property’s co-owners. KF Care app can be operated online via website and mobile operating systems including iOS and Android. It offers solutions such as information management, general requirements for maintenances, reporting and tracking problems, financial management system, fees, as well as utility recording & monitoring solutions.

KF Care has already been applied to some buildings under its supervision, while the firm expects that the app services will be fully operational by March next year.  In the meantime, Knight Frank continues to place a focus on developing systems which support the firm’s services to meet diverse customer needs.

In term of data security, Knight Frank utilizes Data Storage Management and Data Usage Control System to ensure that client’s confidential data is kept safe and secure.  All data are securely encrypted with restricted access. The firm stores its database on servers located at a national network information center which is protected by a 24-hour security monitoring system. In addition, the firm operates the highest security management system for internal electronic data kept on cloud storage to ensure that the client’s data is kept safe and secure. Knight Frank is committed to data privacy regulation to protect the client’s confidential data including personal and business information. The company’s data protection system is compliant with General Data Protection Regulation (GDPR) throughout the data handling procedures – from data capture, storage, to usage. All data are encrypted with restricted access while the right to access such information is clearly defined and verifiable to ensure that the clients can operate their business in a secure environment.

Meanwhile, the firm recently launched a blog, Thailand-property-news.knightfrank.co.th, that features real estate news and latest updates on related topics including condominiums, office buildings, logistics, infrastructure developments, Eastern Economic Corridor (EEC), regulations and policies, provincial plans, property reports, as well as essential information related to an investment in London.